{"id":24626,"date":"2025-07-28T13:04:03","date_gmt":"2025-07-28T13:04:03","guid":{"rendered":"https:\/\/cactusglobal.com\/?p=24626"},"modified":"2025-07-28T13:04:03","modified_gmt":"2025-07-28T13:04:03","slug":"putting-researchers-first-making-academic-platforms-more-researcher-centric","status":"publish","type":"post","link":"https:\/\/cactusglobal.com\/media-center\/putting-researchers-first-making-academic-platforms-more-researcher-centric\/","title":{"rendered":"Putting Researchers First: Making Academic Platforms More Researcher-Centric"},"content":{"rendered":"

If academic platforms are built for researchers, why do <\/span>researchers still experience frustration<\/span><\/a> while using and navigating them? Even in today\u2019s digital-first world, many academic platforms remain misaligned with what researchers or users really need. Users often report difficulty accessing what they need and when they need it. To quote a <\/span>report<\/span><\/a> that interviewed researchers and librarians around the world, “no matter where you are, it\u2019s still not always easy to find and access what you need.” Let\u2019s take literature search and discovery for example. A <\/span>2021 survey<\/span><\/a> found that 29% of faculty begin a literature search in Google Scholar, 17% in a general web search, and only 14% in their library site or catalogue\u2014publisher sites didn\u2019t even make the list.<\/span>\u00a0<\/span><\/p>\n

These instances also speak to a deeper issue that most platforms still aren\u2019t designed with accessibility in mind even though conversations around accessibility have been in the spotlight, especially with the <\/span>European Accessibility Act (EAA)<\/span><\/a> taking effect in June 2025. EAA requires all digital publishing platforms operating in the EU to meet strict design and functionality standards, including keyboard navigation, screen-reader support, and descriptive alt text. Beyond compliance, it is also about building platforms that are usable by all. Today, designing and optimizing platforms centered around publishers\u2019 priorities and internal workflows is no longer viable. A researcher-centric approach is critical to keeping academic platforms relevant in a rapidly evolving research ecosystem.\u00a0<\/span>\u00a0<\/span><\/p>\n

 <\/p>\n

What does it really mean to make a platform researcher-centric?<\/span><\/b>\u00a0<\/span><\/p>\n

The term gets thrown around a lot, often as shorthand for better user interfaces. When a platform genuinely understands and reflects the way researchers work, it doesn\u2019t just improve usability; it can change what is possible. A researcher-centric system can save time, surface relevant insights faster, and can better adapt to the many different ways researchers around the world discover, understand, and share information.<\/span>\u00a0<\/span><\/p>\n

New developments in AI can offer ways to align more closely with these researcher priorities<\/span>. N<\/span>ot just by automating, but by reducing friction where it matters most. <\/span>AI-powered <\/span>tools <\/span>have the potential to <\/span>reshap<\/span>e <\/span>some of the core interactions that define the researcher\u2019s experience. <\/span>Take the \u201csearch\u201d function, for instance. <\/span>It\u2019s<\/span> no longer just typing a keyword into a box\u2014<\/span>it\u2019s<\/span> now a whole conversation. And catching up on a new research article <\/span>doesn\u2019t<\/span> have to mean wading through a wall of text anymore; it might <\/span>mean <\/span>reading a simplified summary, consulting a visual abstract, or even listening to the paper.<\/span> Researchers <\/span>aren\u2019t<\/span> just looking for information; they expect to grasp it quickly, clearly, and in ways that suit their needs.<\/span><\/span>\u00a0<\/span><\/span><\/p>\n

In a <\/span>session<\/span><\/a> on \u201cRevolutionizing Scholarly Publishing: Practical Applications from the CACTUS AI Solutions Playground,\u201d at the Society for Scholarly Publishing’s 47th Annual Meeting in Baltimore, Chirag Jay Patel, Head of Sales and Business Development, Americas, at CACTUS, explored real-world applications from CACTUS\u2019 suite of AI Solutions in optimizing academic platforms.<\/span>\u00a0<\/span><\/p>\n

During his talk, Chirag introduced <\/span>CACTUS<\/span><\/a>\u2019s concept extraction tool. What it does, for instance, is take a research abstract, identify the key terms within it, and connect those terms to related ideas. He explains, \u201cIt takes a document. It looks at what terms, what concepts, what keywords are mentioned within it. And it maps that, and it matches it to other similar concepts and keywords.\u201d This matters because it\u2019s closer to how researchers actually think. When someone\u2019s working on a topic, they\u2019re not just searching for one keyword; they\u2019re thinking about related ideas, overlapping terms, and the bigger picture. This tool supports that by organizing content in a way that mirrors a researcher\u2019s mental map of a field. For publishers, it can help create a detailed taxonomy or expand an existing one. That makes it easier to build topic-based collections and improve search recommendations and discovery.<\/span>\u00a0<\/span><\/p>\n

One of the more interesting takeaways from the session was how publishers can treat accessibility not as a checklist item, but as a default setting. For instance, instead of incorporating alt text or language features after the fact, these capabilities can be built directly into the core of the platform experience. For instance, CACTUS\u2019 Multi-Lingual Audio tool can convert research content into audio format in different languages, expanding how users can engage with research. Chirag highlights, \u201cThis fits in really, really nicely with accessibility. It also fits in very nicely with global expansion of your audience. So, if you operate in the US, great\u2014English is fine. But if you’re looking at markets like China, Saudi Arabia, Indonesia, Brazil, you’re going to need to be able to provide that content in different languages.\u201d Continuing with the theme of accessibility, another tool showcased during the session is the Alt Text generator, which, rather than guessing what an image represents, looks at the full context of the manuscript, surrounding captions and paragraphs, and technical vocabulary, to create meaningful, accurate descriptions. It even tailors the alt text for different uses, such as academic publishing, social media, or marketing. But the goal of accessibility cannot be met without actually making research content accessible. This leads us to the AI Summary tool, which allows users to simplify dense academic research into clear, jargon-free language, without losing scientific rigor. This can drive greater research visibility and impact by supporting deeper engagement, regardless of a user\u2019s background or level of expertise. This is one more way academic platforms can meet researchers\u2019 needs, by reducing the cognitive load and making accessibility and easy comprehension part of the design.<\/span>\u00a0<\/span><\/p>\n

These solutions aren\u2019t just \u201cadd-ons,\u201d they represent what\u2019s possible when academic platform centers researchers\u2019 needs and global accessibility. To dive deeper into the session insights, you can watch the full presentation <\/span>here<\/span><\/a>.<\/span>\u00a0<\/span><\/p>\n

Researcher-centricity isn\u2019t a trend. It\u2019s a necessary shift. Whether it is discovery, submission, accessibility, and platform experience, researchers want tools that work the way they do and reflect how research is consumed and shared today. Closing the gap between researcher needs and scholarly infrastructure starts with shifting the frame: from asking \u201cWhat do we offer?\u201d to \u201cWhat do researchers actually need?\u201d Everything else follows from there.<\/span>\u00a0<\/span><\/p>\n

\u00a0<\/span><\/p>\n

Build platforms that put researchers first. Explore how CACTUS AI Solutions can help. <\/span>Contact us<\/span><\/a> to get started<\/span>\u00a0<\/span><\/p>\n

\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

If academic platforms are built for researchers, why do researchers still experience frustration while using and navigating them? Even in today\u2019s digital-first world, many academic platforms remain misaligned with what researchers or users really need. Users often report difficulty accessing what they need and when they need it. To quote a report that interviewed researchers […]<\/p>\n","protected":false},"author":19,"featured_media":24630,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[81],"tags":[113,130,115,116,131],"brand":[102],"class_list":["post-24626","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-accessibility","tag-ai","tag-eaa","tag-european-accessibility-act","tag-research","brand-ai-solutions"],"acf":[],"yoast_head":"\nPutting Researchers First: Making Academic Platforms More Researcher-Centric - CACTUS<\/title>\n<meta name=\"description\" content=\"Discover how AI and accessibility are transforming academic platforms into intuitive, researcher-first experiences that boost discovery and engagement.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cactusglobal.com\/media-center\/putting-researchers-first-making-academic-platforms-more-researcher-centric\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Putting Researchers First: Making Academic Platforms More Researcher-Centric - 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